We are sorry that you chose not to purchase from Sorion.

In order for Sorion to improve its offerings in the future, we would welcome your comments.

If you could please complete the following questionnaire, scoring each question.

There is only this one page.

Enquiry Handling

How did you discover Sorion ? 

Previous Supplier Recommendation Internet search engine Trade directory Phonebook other 

How did we handle your initial enquiry ?

Very Good Good Average Poor Very Poor

During the enquiry stage were we available (phone, fax, e-mail) ?

Very Good Good Average Poor Very Poor

Did Sorion staff have sufficient expertise to handle your enquiry ?

Very Good Good Average Poor Very Poor

Quotation

Was the quote comprehensive ?

Very Good Good Average Poor Very Poor

Was it what you expected ?

Very Good Good Average Poor Very Poor

Was the quote received within the expected time ?

Very Good Good Average Poor Very Poor

Why did we loose the order

Why did you decide against Sorion ?

Technical  Delivery  Quality  Price  Previous Job   OtherIf other please comment below

Was our technical proposal 

Very Good  Good  Average  Poor  Very Poor

Was our quoted delivery 

Very Good  Good  Average  Poor  Very Poor

Was our quality record  

Very Good  Good  Average  Poor  Very Poor No Experience

Was our offered price

Very Good  Good  Average  Poor  Very Poor

If you have experience of our products

Are our products user friendly ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Are they comprehensive in scope ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Are they reliable ? 

Very Good  Good  Average  Poor  Very Poor  No Experience

Price - Performance ratio ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Internet

What do you think of our website (www.sorion-group.com) ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Overall Opinion

What is your general impression of Sorion ?  

Very Good  Good  Average  Poor  Very Poor

Enter any additional comments in the space provided below:

Please tell us who you are and how to get in touch with you:

Name
Company
E-mail
Telephone
Please contact me. I still have questions about Sorion Electronics Limited.

FM07.1 Lost order survey (on-line version)

Sorion Electronics Limited
Magreal Industrial Estate, Ladywood, Birmingham, B16 0QZ                                           
Tel 0121 454 8966 Fax 0121 454 8970  
registered number 02538377                                             
© Sorion Electronics Limited - 2003~10