If you are a customer of Sorion, please feel free to complete our online Customer Satisfaction Survey.

In order for Sorion to ensure that you are completely satisfied with the service you receive from us, we would welcome your comments.

If you could please complete the following questionnaire, scoring each question from very good to poor. If you can't score a question please answer no experience. There is only this one page.

Sales

How was our product information material ?  

Very Good Good Average Poor Very Poor No Experience

Was our advice helpful ?  

Very Good Good Average Poor Very Poor No Experience

Were we available (phone, fax, e-mail) ?

Very Good Good Average Poor Very Poor No Experience

Was the quote comprehensive ?

Very Good Good Average Poor Very Poor No Experience

Fulfilling the Order

Was it what you expected ?

Very Good Good Average Poor Very Poor No Experience

Did the goods arrive in good condition (damages, etc.) ?

Very Good Good Average Poor Very Poor No Experience

Were delivery dates kept ?

Very Good Good Average Poor Very Poor No Experience

Support

Did we achieve the fix time ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Were we available (phone, fax, e-mail) ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Were your questions answered promptly ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Products

Are our products user friendly ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Are they comprehensive enough in scope ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Are they reliable ? 

Very Good  Good  Average  Poor  Very Poor  No Experience

Price - Performance ratio ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Internet

What do you think of our website ?

Very Good  Good  Average  Poor  Very Poor  No Experience

Overall Opinion

What is your general impression of Sorion ?  

Very Good  Good  Average  Poor  Very Poor  No Experience

Enter any additional comments in the space provided below:

Please tell us who you are and how to get in touch with you:

Name
Company
E-mail
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Please contact me. I still have questions about Sorion Electronics Limited.

FM07 Customer Satisfaction (on-line version)

Sorion Electronics Limited
Magreal Industrial Estate, Ladywood, Birmingham, B16 0QZ                                           
Tel 0121 454 8966 Fax 0121 454 8970  
Registered number 02538377                                             
© Sorion Electronics Limited - 2003~8